FAQ’s

We get many similar questions about the matchmaking service and so here are the answers to the most frequent. As always, if you have any further questions, please email us at ca@connectasian.net

Why should I pay for matchmaking when you have a free facebook group?

We have a group with over 3200 single people and many do approach us and say to us ‘let us know if you can think of anyone suitable for me.’

Whilst we do strive to do our best, it can a logistical challenge with so many active members, to facilitate and create those matches.

The matchmaking service allows us to do just that in a much more effective way using our state-of-the-art matchmaking system.

How much does it cost?

You can find the prices and packages here: https://connectasian.net/matchmaking-packages/

How does matchmaking work?

We all understand that dating has changed and the idea of swiping through dozens, perhaps even hundreds of profiles doesn’t suit everyone.

This is where matchmaking offers and alternative in that we will do the searching for you.

The process usually yields a small number of matches but they will be individuals who fit your profile and are as committed to meeting someone, for a long-term relationship, just as you are.

You and the other party, both receive a snapshot profile of the other person, that include at least one image, first name, email and a bio that you submitted into your profile.

Once you have the match you can then reach out and make an introduction.

When will I get my matches?

As mentioned in our T&C’s there are never any guarantees that you will get matches or with any set frequency, although we will always strive to make sure you do.

There is no set frequency when you get matches. you may get 1 in 3 months or 3 in a single month.

The service is still relatively new and so new people are joining daily.

We wish to thank you for being patient while we continue to learn more about you and other members, so that we can continue to provide all members with suitable matches.

What information do you send to prospective matches?

We send your first name, email and your bio where you filled out the ‘tell us about yourself’ section. Here’s an example screenshot below (it will not include

Example introduction.

What if I don’t want my personal details shared?

The purpose of matchmaking is to facilitate introductions and we need to share some basic information, so that you then have the option to contact that person, and for them to also contact you.

If you don’t want you personal details shared and would rather see the other person first, that is part of the platinum or diamond package which includes the concierge service.

What if I’ve met them before?

Don’t worry if you’ve been matched with someone that you’ve met previously on a different app or service.

Just drop us an email on ca@connectasian.net and we’ll move them to a list on your profile that won’t allow you to be matched with that individual again.

How do I update my profile?

Send us an email on ca@connectasian.net and we’ll send you a link with which to update your profile.

(More coming soon!)