Here you will find all the update FAQs for each segment of what we do. Please read through as you will find all the answers to all the most common questions.
South Asian & Indian Matchmaking FAQs
We get many repeat questions about the matchmaking service and so here are the answers to the most frequent. As always, if you have any further questions, please email us at ca@connectasian.net
Lets see how ConnectAsian Matchmaking Compares to other services:
ConnectAsian | Other Matchmaking Services |
Platinum Servie £500 | £1000+ |
Average of 6 Quality Matches | 6 Matches |
6 month membership | 3 months membership |
No exclusivity agreement | Locked in exclusitivity agreement |
Firstly allow us to explain why matchmaking is far superior to dating apps.
♦️ Advantages to Matchmaking
Our matchmaking services has several advantages over many of the more well-known dating apps. One of the main advantages is that we are far more adept and have a better understanding of human behaviour and relationships. We use our knowledge to screen and match individuals, taking into account factors such as compatibility, values, and goals.
This can lead to more successful and long-lasting relationships compared to standard dating apps, where individuals are often matched based on superficial criteria such as appearance or location.
♦️ More Personalised
Another advantage of taking up our incredible matchmaking offer is we make it a more personalised experience. We matchmakers take the time to get to know our clients and understand their unique needs and preferences.
We then use this information to make tailored match recommendations, rather than simply presenting a list of potential matches like dating apps.
Matchmaking also tends to attract a higher-quality clientele, as individuals are typically willing to invest more time and money into finding a serious relationship.
This can lead to a more selective dating pool and a greater chance of finding a compatible match.
Finally, we as a matchmaking service provide a level of privacy and discretion that is often lacking in standard dating apps.
We keep our your information confidential and only share it with potential matches, which can provide a more comfortable and secure dating experience.
♦️ Why should I pay for matchmaking when you have a free facebook group?
We have a free Facebook Singles group with over 3300 single people and many do approach us and say to us ‘let us know if you can think of anyone suitable for me.’
Whilst we do strive to do our best, it can a logistical challenge with so many active members, to facilitate and create those matches.
The matchmaking service allows us to do just that in a much more effective way using our state-of-the-art matchmaking system.
♦️ How much does it cost?
You can find the prices and packages here: https://connectasian.net/matchmaking-packages/
♦️ How does matchmaking work?
Dating has changed and the idea of swiping through dozens, perhaps even hundreds of profiles daily doesn’t appeal to everyone.
This is where matchmaking offers an alternative, in that we will do the searching for you.
The process usually yields a small number of matches but they will be individuals who fit your profile and are as committed to meeting someone, for a long-term relationship, just as you are.
The match is done by our sophisticated system which looks at all the profiles and matches you based, not only on your preferences, but also on your interests and values too.
You and the other party, both receive a snapshot profile of the other person, that include at least one image, first name, email and a bio that you submitted into your profile.
Once you have the match you can then reach out and make an introduction.
♦️ What is the difference between ‘Passive’ and ‘Active’ matching?
On the silver service we passively match for you, which means we don’t actively look for matches for you, but you could end up being matched with one of our Gold, Diamond, or Platinum members.
On the Gold, Platinum or Diamond service we actively seek matches for you, and you will be sent a match as soon as they happen.
♦️ When will I get my matches and how many can I expect?
We say that one match is worth a thousand swipes, and we truly believe that. You can be swiping for hours, but never get the matches you want.
With Matchmaking, you can be assured that the person you get sent, is single, has been vetted, is serious about looking for a long term partner, and you already have preferences that align, e.g. dietary preferences.
As mentioned in our T&C’s there are never any guarantees that you will get matches or with any set frequency, although we will always strive to make sure you do.
There is no set frequency when you get matches. you may get 1 in 3 months or 3 in a single month.
The service is still relatively new and so new people are joining daily, so your perfect match could join at any moment.
We wish to thank you for being patient while we continue to learn more about you and other members, so that we can continue to provide all members with suitable matches.
♦️ What information do you send to prospective matches?
We send your first name, email and your bio where you filled out the ‘tell us about yourself’ section. Here’s an example screenshot below (it will not include your age, phone number or address.)

♦️ What if I don’t want my personal details shared?
The purpose of matchmaking is to facilitate introductions and we need to share some basic information, so that you then have the option to contact that person, and for them to also contact you.
If you don’t want you personal details shared and would rather see the other person first, that is part of the platinum or diamond package which includes the concierge service.
♦️ What if I’ve met them before?
Don’t worry if you’ve been matched with someone that you’ve met previously on a different app or service.
Just drop us an email on ca@connectasian.net and we’ll move them to a list on your profile that won’t allow you to be matched with that individual again.
♦️ How do I update my profile?
Send us an email on ca@connectasian.net and we’ll send you a link with which to update your profile.
♦️ Can I view who’s on your matchmaking database?
Matchmaking works differently to dating apps or other services. We manage our database and we do the matching for you so that you don’t need to do endless swiping or see a database.
♦️ Are you just based in the U.K.?
Currently The ConnectAsian Matchmaking is for Indian and South Asians primarily in the U.K. If you wish to join and are outside the U.K., email us first to confirm that we can accommodate you.
Asian Dating and Singles events for the U.K. South Asian and Desi Diaspora FAQs
❓Frequently Asked Questions – ConnectAsian Singles Events
A note from Amit 🧡
We get it – everyone wishes there was a singles event tailored exactly to them: your age group, your ideal location, your vibe. And while we wish we could create a unique event for every possible preference, the reality is: our mission is to gather as many amazing singles in one place as we can – to maximise your chances of meaningful connection.
This means we prioritise locations where demand is highest (like London, Birmingham, etc.) and often include a mix of age ranges. That’s not to exclude anyone – quite the opposite. It’s to give you the best possible shot at finding your person.
We’re not a dating app. We’re real humans trying to help real humans find love – with warmth, heart, and a little logistical juggling. ❤️
🔸“Will there be icebreakers?”
Yes! Every event includes interactive elements that encourage mingling – from playful challenges to our signature connection games. For example, at a recent event, the casino tables acted as the icebreaker, where you had to pair up with someone you didn’t know of the opposite sex. Magic happens when you get involved. (Plus, Amit usually gives a mini coaching talk to help people break out of their groups and connect more freely.)
🔸“I didn’t see anyone my age there. Will you do age-specific events?”
Great question – and one we hear often.
At most events, you’ll find singles across three broad brackets: 25–35, 35–45, and 45+. We do cater to your age group – but we don’t always segregate by age, and here’s why:
If we ran separate events for every age group, we’d have smaller numbers, higher costs, and potentially a poorer experience overall. With a mixed-age event, we can often attract 150–200 people, which creates more energy, more connections, and a better night for everyone.
Also, love doesn’t always stick to a strict age range – many people are open to a few years up or down. The most important thing? That you vibe with someone who gets you.
That said, we do occasionally run more niche events (e.g. under 35s, over 40s), depending on demand and viability. Be sure to join our mailing list or WhatsApp groups to stay in the loop.
🔸“Why are most of your events in London?”
Simply put: demand and logistics. London and a few other cities (like Birmingham Leicester and Manchester) consistently attract the most singles and make events financially viable.
We’d love to host events everywhere – but venues, travel, costs, and volunteer capacity all play a big role. We’re always open to partnerships in new locations if you want to help bring ConnectAsian to your city.
🔸“I didn’t feel approached / it was hard to talk to people in groups. Can you help?”
Totally get that – and that’s exactly why we build in connection games, coaching, and advice at the start of events. In fact, Amit always gives a direct message in his opening speech: Guys, don’t stand in corners. Ladies, break out of your groups. Everyone – be brave enough to talk to strangers. Because you’re all there for the same reason.
Still shy? Bring a wingman or wingwoman, or ask one of our team to help introduce you.
🔸“Do I have to appear in photos/videos?”
By attending a ConnectAsian event, you agree that photography and filming may take place. These are used to promote future events and celebrate our amazing community.
But we absolutely respect your privacy. If you’d prefer not to be featured, just let us know well in advance (ideally before the event), and we’ll do our best to keep you out of the frame. Not something we can guarantee, but we’ll do our best. (Post event social media removal will incur a charge.)
🔸“Why do you charge for events?”
Amit’s been doing this work for over 17 years, with over 10,000 hours of coaching and hundreds of success stories. But events cost money – venue hire, staff, equipment, insurance, marketing… It adds up.
We keep ticket prices as accessible as possible while still being able to offer an experience worth showing up for – and honestly, the energy we pour into these events far outweighs the price tag. This is a labour of love.
Brilliantly structured already, Amit — with tons of warmth, clarity, and solid boundaries. I’ve pulled together your FAQs for the WhatsApp Groups & Community section. This version keeps your tone, reinforces your core message, and includes clear, warm nudges back to your Welcome Message when appropriate.
❓ FAQs – WhatsApp Community & Groups
💬 “How does the WhatsApp community work?”
Everything you need is in the Welcome Message you were tagged in when you joined. Please read it fully it explains:
- The purpose of the community
- How and when to post
- Group guidelines
- How to connect with others
- What behaviour is (and isn’t) welcome
These groups are run intentionally — like a dating app with a human soul.
They are designed to help you actually meet people in real life, not collect pen pals or rack up dopamine notifications.
💷 “Is the WhatsApp community free?”
No.
Access to the WhatsApp community and groups is now a paid service.
Your contribution helps:
- Keep the groups moderated and safe
- Support the volunteer admin team
- Maintain a high-quality, respectful environment
Payment does not guarantee matches or outcomes, it guarantees access to the community space.
🧓🏽🧑🏽 “Will you split the groups by age (e.g. under 40s / over 40s)?”
This is one of our most common questions, so here is the clear and final answer:
No, the WhatsApp groups are not split by age.
Here’s why:
- There is no age demarcation point that works for everyone
- Wherever we draw the line, someone will be unhappy and ask for a different one
- A 38-year-old may happily date a 40-year-old – splitting groups would actually limit connections, not expand them
Dating doesn’t work in neat numerical boxes. People don’t magically change at 40, 45, or 50 – and attraction certainly doesn’t.
🧠 “But wouldn’t age-based groups make things easier?”
On the surface, maybe. In reality, no.
Having everyone together means:
- You learn from people at different life stages
- You’re exposed to a wider (and often more compatible) pool
- The community stays dynamic, balanced, and human
We already cater for age preferences through:
- Posting schedules
- Profile clarity
- Personal boundaries and choice
You are always free to engage – or not engage – with anyone. Whilst it always nice to receive a response and we always encourage others to reject respectfully, the best rule of thumb is, “no response is a response.”
🔮 “Could age-based groups happen in the future?”
Possibly — we’re not writing the idea off entirely.
As the community grows and resources expand, different structures may become viable.
But this is not a near-term change, and it is not something to join the community expecting.
Join for what exists now, not for a hypothetical future version.
🧍 “Why can I / can’t I see someone’s WhatsApp photo or name?”
WhatsApp was never designed to function as a dating platform.
Visibility of names and profile photos depends on:
- Individual privacy settings
- Whether you have saved each other as contacts
This has been asked (and answered) many times.
If you want to see more – lead by example. Update your own profile, photo, and bio clearly.
🧡 “How do I connect with someone in the group?”
In short:
- React to profiles you like with a ❤️
- If there’s mutual interest, either of you can message first
- Send:
- A respectful introduction
- Your photo
- Your dating bio
- A clear intention to meet in real life
DIRL = Date In Real Life
This is not a long-term DM club.
📄 “Is there a profile template?”
Yes – it’s posted regularly or you can request it from the admins.
You must post your profile within 7 days of joining, and posted a minimum of once per month, or you may be removed however are welcome to rejoin when ready.
After all, what’s the point in silent lurking? It doesn’t benefit you or the group. Just post!
🕰️ “What’s the weekly posting schedule?”
It’s in the Welcome Message, but here’s a quick recap:
| Day | Who Posts |
|---|---|
| Monday | Ladies 39 and under |
| Tuesday | Gents 39 and under |
| Wednesday | Coaching day (tips + Q&A) |
| Thursday | Ladies 40+ |
| Friday | Gents 40+ |
| Weekend | Games, discussion, themes |
We also do occasional theme weeks for people who haven’t posted before or haven’t posted in a while.
🔒 “Is this private and GDPR-compliant?”
By joining, you acknowledge that:
- You are choosing to share information voluntarily
- Other members will see what you post
- WhatsApp (Meta) is the data controller for content shared within the platform
We ask that:
- You do not add others without consent
- You do not screenshot or share content outside the group
For full details, please see our Privacy Notice.
🚨 Community reminders (please read)
- Respect the volunteer admins — disrespect = immediate removal
- No promotions, spam, memes, or outside events
- High-vibe only
- Post your profile regularly, as part of the agreement of being a member.
If you cancel your membership, you will be removed from the WhatsApp groups.
No refunds. No debates. No drama.
❤️ Final note
This community has thrived for years because people:
- Respect boundaries
- Take responsibility for their own experience
- Contribute rather than complain
It’s not perfect. It never will be.
But it works — when people meet it with the right energy.
Note: We can’t enforce posting. We are a team of volunteers who manage it. Even if we had the budget to pay someone to do it, it would still be impossible to check who and who hasn’t posted on a weekly or monthly basis.
However at least once or twice per year, we’ll endeavour to do a group clear-out to ensure those who are not posting their profiles, are given a reminder to post, and removed if they don’t do so, or don’t reply.
REMEMBER – The WhatsApp group is a resource, utilising a tool that wasn’t designed for this purpose. However the goal is try and make full use of the ‘WhatsApp’ Groups/Community feature to provide you with something different so you don’t have to pay the extortionate dating apps prices.
Remember, it’s not perfect and never will be. So please be kind and compassionate before searching for all the things wrong, or messaging any of the incredibly selfless team, about any of the shortcomings of the system.
Why not show a little gratitude instead, treat them to a coffee, or a little message to say thank you for all your hard work. 🙂
